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Each Order Is Complimentary Wrapped In Our Signature
Orange Box with Ribbon & Story Card
* We Now Ship Internationally + Canada & Mexico*
P O L I C I E S
Payments
We accept Paypal, Visa, AMEX, Mastercard, & Discover Card!
Shipping
We proudly ship to the United States and Internationally + Canada & Mexico.
Each piece of Laura James Jewelry is an original design that is custom made thus lead times to create pieces will vary. Most pieces will ship out to destinations in the U.S. via USPS Ground or Priority within 3-5 working days or less of confirmation of payment unless otherwise indicated. If you need expedited processing and shipping please let us know when you place your order and we'll do our best to accommodate your request. .
International shipments ship via Priority International Mail.
Returns
Laura James Jewelry will accept returns within 7days of sale/shipping for the price of the item. Any returns after this date will be for E-store credit. Some items may only be returnable for E-Store credit and thus will be indicated in item description.
If you wish to return an item, please send an e-mail to
info@laurajamesjewelry.com so that we may expect your return and provide you with the return address. Please pack the item carefully in its original packaging materials so that it arrives to us undamaged. We cannot accept for return an item that arrives to us from you damaged in transit. For your protection, please send all returns via a track-able carrier. Laura James Jewelry is not responsible for items lost in shipping for repair, so all items being returned must be insured by shipper.
Repairs
to obtain a Repair Authorization Number. Charges may apply and you will be notified once the jewelry is assessed and prior to beginning repair. For your protection, please be sure to pack the item(s) carefully and via a track-able carrier.
Care Instructions
To ensure the longevity of your jewelry purchase, here are a few tips:
Keep hairspray and fragrances away from your jewelry. The alcohol in these can permanently stain your metals/stones. Therefore, only put jewelry on after these have dried on the skin.
Sleeping, Swimming and Exercising will often oxidize the metals in your jewelry very quickly. If this has happened, to restore shine, rub with a silver Polishing cloth.
Do not polish oxidized (blackened) silver chain with a polishing cloth or jewelry cleaner to clean.
For shiny sterling, brass or copper please polish with a silver polishing cloth (these metals will oxidize when exposed to air, skin, water, etc thus to retain shine, simply use the polishing cloth.)
For jewelry containing pearls, turquoise or coral, never place in a jewelry cleaner. Simply wipe with a soft cloth. These are very fragile stones and will change color. Other gemstones like citrine, tourmalines, etc are safe for the jewelry cleaner.
For any further questions, don't hesitate to contact us at info@laurajamesjewelry.com!
Taxes
North Carolina residents are subject to a 7.25% tax on their purchase including shipping.
Privacy Policy
Please click here to review the privacy policy.
Please note that every effort is made to describe our jewelry as accurately as possible. All items are digitally photographed.
Laura James Jewelry, LLC is a Federally Trademarked Entity. All Rights Reserved.
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